NRCS ACES Program
Enrollees Portal » Handbook

Effective October 22, 2024, NEW Solutions is launching the Concur Travel and Expense System. All NEW travel/training expenses reimbursements are required to be processed through Concur. 
 
If you have questions on using the Concur System, you can email ConcurSupport@newsolutions.org OR call 703-520-6270 or 703-558-4200 option 5.

Training and Conference Overview

The NEW Solutions Program encourages training or attending conferences for Enrollees whenever possible to enhance performance and increase skill levels. Attending conferences or training should be relevant to the Enrollee's position description. All training must be approved in advance by the Monitor/Technical Advisor.  Monitors/Technical Advisors should always check with their funding sources  to make sure funds are available before committing to the training.

Authorization & Reimbursement

Scenario 1: Enrollee registers and pays for training with personal funds
  • Create a Request in Concur to obtain Monitor approval for the training. Attach training details. 
  • After receiving approval, register and pay for your training.
  • Create an Expense report in Concur to seek reimbursement for the training cost.
Scenario 2: Enrollee obtains an invoice from the Conference or Training Provider and cost is paid by NEW Solutions.
Scenario 3: Enrollee requests a cash Advance to cover the cost of training 
  • Create a Request in Concur to obtain Monitor approval for the training. 
  • The Concur system will calculate an advance at 85% of the cost. 
  • Register for the training
  • Create an Expense report in Concur to receive the remaining reimbursement.
  • Note: A cash advance request needs at least thirty (30) days to process. 

Travel with Training

When travel costs are incurred with training, please refer to the Travel section for instructions on the submission of travel expenses.